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Mayor Sam Craig is working to limit the spread of the coronavirus (COVID-19) throughout the City of Bedford government offices and still conduct essential services.

Visitors are requested to stay home and use other means besides person-to-person contact to conduct city business such as phone calls, email, voicemail, night deposits, and drive-thru.

Craig will monitor the current situation and inform the public if this changes.

Mayor Craig will monitor the current situation and inform the public if this changes. By department, these are the restrictions at this date and time which could change. In most cases, offices will ask that you use hand sanitizer provided after you enter the building. 

City Hall – Will be open daily for phone calls at 812-279-6555 Monday through Friday from 8 a.m. until 4 p.m. or email at [email protected]. The front door entrance will remain locked. Visitors with urgent needs only can the ring doorbell for assistance. Those visitors will be screened at the door. 

Planning Office – Located in City Hall, the office will be open daily for phone calls at 812 275-1631 Monday through Friday from 8 a.m. until 4 p.m. or email at KSpires @bedford.in.us. The front door entrance will remain locked. Visitors with urgent needs only can ring the doorbell for assistance. Those visitors will be screened at the door. 

Clerk-Treasurer Office – Located in City Hall, the office will be open daily for phone calls at 812-275-1606 Monday through Friday from 8 a.m. until 4 pm. or email at [email protected]. The front door entrance will remain locked. Visitors with urgent needs only can ring the doorbell for assistance. Those visitors will be screened at the door. 

Director of Administrative Services – Located in City Hall, the office will be open daily for phone calls at 812-275-1635 Monday through Friday from 8 a.m. until 4 p.m. or email [email protected]. Visitors with urgent needs only can ring the doorbell for assistance. Those visitors will be screened at the door. Employees are encouraged to contact Denise by phone. 

Transportation Department (TASC) -TASC buses will be running daily Monday through Friday from 6 a.m. until 6 p.m. for only “ESSENTIAL TRAVEL”. This will include travel to and from employment, medical appointments, and one trip per week to a grocery store. The dispatch number is 812-275-1633. You will be screened on the phone so the office can best plan for the trip. 

Police Department – The police force is staffed 24/7 for emergencies. The department entrance is open to the public if needed. If you have symptoms such as a cough, shortness of breath, or fever you should use other means to contact the department such as phone, email, or voicemail. They ask that you use hand sanitizer provided after you enter the building. Non-Emergency Calls can be made at 812-275-3311. In case of an emergency call 911. 

Fire Department – The fire department is staffed 24/7 for emergencies. The fire department entrances are locked. Non-Emergency Calls can be made at 812-275-4544. Visitors with urgent needs can ring the doorbell and will be screened by personnel if available. If there is no answer call 911 or go to the Police Department. 

Parks and Recreation Department – The park office will be open daily from 7 am. until 11:30 a.m. and from 12:30 p.m. until 4 p.m. Monday through Friday. The phone number is 812-275-5692.

Beginning Monday, March 16, 2020: 

  • All programs and classes through March 31 are canceled. All shelter rentals are canceled through March 31. No new rentals will be booked prior to April 1, 2020. 
  • Registration for Bedford Softball Association League can be made over the phone, or by mail 

To continue offering an open-door policy, the main office at Thornton Park will remain open to individuals not demonstrating signs or symptoms of the coronavirus; as posted at the entrance. Persons showing signs of the virus are asked to contact the office by phone or email. Individuals entering the facility: 

  • Must be screened prior to entering the facility, 
  • Visitors and staff are asked to follow preventative actions, such as thorough hand-washing, avoiding touching your eyes, ears, and mouth, and covering your cough or sneeze with a tissue. 
  • Likewise, staff will sanitize the workplace environment by cleaning and disinfecting frequently touched objects and surfaces.
  • All other City Park facilities will remain closed through March 31. 

The Utilities Department at 1614 L St. will be open for foot traffic for each department in that building as needed at the hours listed below at this time. Officials will monitor the current situation and inform the public if this changes. Officials ask that if you have symptoms such as a cough, shortness of breath, or fever you use other means to contact us such as phone, email, voicemail, or the drop box at the north side of the building. The drive-thru will be open but officials ask that you use hand sanitizer provided after you enter the building or before dropping items in the drive-thru. The offices open in the building and hours are as follows: 

Street Department – Within the Utilities Department will be open daily for phone calls at 812-279-9222 Monday through Friday from 7 a.m. until 3:30 p.m. or email [email protected]. You may leave a voicemail at any time. You must enter the Utilities Department through the North Door but the South Door will remain locked. 

Sanitation Department – Within the Utilities Department will be open daily for phone calls at 812-279-9222 Monday through Friday from 7 a.m. until 3:30 p.m. or email [email protected]. You may leave a voicemail at any time. You must enter the Utilities Department through the North Door but the South Door will remain locked. 

Automated Trash, Rear Loader, and special assistance routes will be picked up as scheduled at this time. Trash should be bagged inside the toter for pickup. Recycle will be picked up as scheduled at this time and must be separated. Calls for household pick-up, extra pickup or larger items will be screened when called into best prepare our employees for pick up. 

Utilities Department – Will be open daily for phone calls at 812-275-7626 Monday through Friday from 7:30 a.m. until 4:15 pm. or email at [email protected]. The office is closed for lunch from Noon until 1 p.m. 

Pay by text and get optional text reminders to schedule payments for a specific future date. Pay by phone 24/7 at 855-667-0592 or go to www.bedford.in.us

If you have an emergency after-hours contact the water department at 812-275 7173 and someone will screen your call in order to best assist you. 

Mayor Craig says the City’s drinking water is safe – The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as our municipal drinking water system, should remove or inactivate the virus that causes COVID-19 per CDC Water Transmission and COVID-19. 

Sanitary Sewers – Workers who handle human waste, sanitation or sewage will follow the CDC guidelines of basic hygiene and personal protective equipment to reduce this risk for our employees. 

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“Please be patient as these are unprecedented times for residences, businesses and our workers who are under a tremendous amount of stress,” says Mayor Sam Craig. “The community will come together to help each other in these difficult times.”