City of Salem Mayor Justin Green is pleased to announce the new implementation of the Reach Alarm System for the City of Salem.
This system will allow critical information to be shared with Salem residents in a timely manner.
These include Boil water advisories, broken water lines, or other emergencies in the city.
Those alerts will be shared by the Reach Alert to help keep our community safe and informed.
“The recent water events we experienced prompted us to take action to implement this alert system. We want to make sure residents can stay up to date on emergencies and other important information,” said Mayor Green.
Mayor Green would like to encourage every household to sign up to receive these important alerts.
You may sign up to receive these alerts from the City of Salem in any of the following manners: text message, voice call, and or email.
Each household can register up to 4 phone numbers and 4 email addresses. All you need to do is:
1. Go to and click on Sign up.
2. Enter Salem as the network name.
3. Follow the prompts and enter your preferred contact information.
4. Select Resident or Business
If you opt to receive text alerts, Reach Alert will send a text message to your cell phone immediately upon completion of your registration. Please enter the 4-digit number on the registration screen and then click the word VALIDATE. If you do not receive this message, please call Reach Alert.
If you do not have access to a computer or if you experience any difficulty registering, please contact REACH Alert at (877) 307-9313 or call the water utility office at (812) 883-3937.
Green said the city had some customer’s information already, but some files need updated phone numbers.
“Please let our office know of any changes,” said Green. “We hope every resident will take advantage of the Reach Alert System to help keep families safe and to continue to make Salem a great place to live.”